Last updated: 6 October 2026. This policy explains how Craft Writers handles the personal data of writers who use the platform, in line with the Kenya Data Protection Act, 2019.
To run your account, allocate and review assignments, process payments and withdrawals, send you notifications and password-reset emails, prevent fraud, and meet our legal and accounting obligations. We do not sell your data.
Safaricom (M-Pesa) to process payments, and our hosting provider to run the website. Your name and contact details are not shared with anyone else, including other writers.
Account and work records are kept while your account is active. Payment records are kept for as long as tax and accounting law requires.
You can ask to see, correct or delete your personal data, or object to how we use it, by emailing support@craftwriters.com. Some payment records cannot be deleted while we are legally required to keep them.
Passwords are hashed, the site is served only over HTTPS, and access to files and payment records is limited to you and authorised administrators.