Terms & Conditions

Last updated: 6 October 2026. These terms apply to everyone who registers as a writer on Craft Writers. By creating an account you agree to them.

1. About the service

Craft Writers issues writing assignments to registered writers. Every assignment is issued and managed by Craft Writers, writers work only with Craft Writers, and all work is reviewed by our editorial team before delivery.

2. Your account

You must give accurate information, including an M-Pesa number registered in your name, and keep your login private. One account per person. We may suspend accounts that break these terms, submit plagiarised or AI-generated work, or attempt to misuse the platform.

3. Fees

The following optional fees are charged through M-Pesa. The amount is always shown before you confirm the payment on your phone.

Paying a fee does not guarantee that you will be allocated any particular job or a minimum amount of work. Jobs are allocated by our administrators based on availability, deadlines and writer performance.

4. Refunds and payment problems

If you were charged but your purchase was not credited, contact support within 7 days with your M-Pesa receipt number and we will credit or refund it. Fees for access already granted, bids already used, or training already delivered are not refundable.

5. Assignments and quality

Follow each assignment brief exactly and submit through your dashboard before the deadline. Work must be 100% original. Submissions are checked for plagiarism and AI-generated content. We may request corrections, which you must complete within the original instructions at no extra charge, or reject work that does not meet the brief.

6. Earnings and withdrawals

The payment shown on an assignment is credited to your wallet after the work is approved. You can request a withdrawal to your M-Pesa number from the Wallet page; requests are processed by our finance team.

7. Confidentiality and ownership

Assignment briefs and materials are confidential. Do not share them, publish them, or reuse submitted work anywhere else. Once you are paid for an assignment, all rights in that work pass to Craft Writers.

8. Privacy

We use your details only to run your account, process payments and communicate with you. See our Privacy Policy.

9. Changes and contact

We may update these terms and will show the new date at the top of this page. These terms are governed by the laws of Kenya. Questions: support@craftwriters.com.